Supporter Scheme Terms and Conditions

  • Single membership costs £23
  • Joint membership costs £36
  • Family membership costs £38 (Two adults and up to three children aged 16 and under)
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    1. From date of purchase, Heritage and Culture Warwickshire (HCW) Supporter Scheme membership is valid for one year.

    2. Application processing will take up to 14 days.

    3. All personal data is processed in accordance with the Data Protection Act 1998 and Warwickshire County Council’s policies and procedures. We will use your contact details to keep you informed about our future [product/service/events] unless opted out when purchasing the membership.

    4. Membership is non-refundable and non-transferable.

    5. Benefits are available only to the named cardholder.

    6. The membership card must be signed by the membership holder to be valid. This may be checked by HCW staff.

    7. 10% discount is available on food and drink at the Cafe at Market Hall. Membership cards must be shown to HCW staff at the beginning of the transaction.

    8. 10% discount is available at the Market Hall Museum shop. Discount is not valid in conjunction with any other offers. Membership cards must be shown to HCW staff at the beginning of the transaction.

    9. Special talk tickets are limited to two per year per membership. Tickets are limited and available on a first come, first served basis and therefore not guaranteed as part of the membership purchase.

    10. ‘Behind the Scenes’ tickets are limited to two per year per membership. Tickets are limited and available on a first come, first served basis and therefore not guaranteed as part of the membership purchase.

    11. Special acquisition and conservation viewings are limited to two per year per membership. Tickets are limited and available on a first come, first served basis and therefore not guaranteed as part of the membership purchase.

    12. Free entry to Family Night at the Museum tickets are limited and available on a first come, first served basis and therefore not guaranteed as part of the membership purchase.

    13. Newsletters are available by email only.

    14. HCW reserves the right to withdraw benefits without prior notification, at whatever time.

    15. HCW reserves the right to refuse or terminate membership, at whatever time.

    16. If a membership card is lost, to request a replacement members can contact HCW Supporters:

    01926 412492
    hcwsupporters@warwickshire.gov.uk