Searchroom services

Busy searchroomOur searchroom is open to the public and admission is FREE. Here you will find details of the services available in the searchroom.

Feel free to contact us should you need any further help.

Searchroom regulations

We ask all searchroom users to abide by our searchroom regulations. Please read these regulations before your visit.

Document production times

Due to reduced staffing in the public service team we are unable to produce documents from the strongrooms over lunchtime. Other services including photocopying may also be affected.

  • We close document production between 12 noon and 2.15pm, Wednesday to Friday.
  • The office will remain open during this period, with the searchroom staffed by one person.
 You can arrange with staff to order a reasonable number of documents to view during the lunchtime closure. We cannot guarantee that all requests can be met in this way.

Alternatively, you can plan ahead by reserving documents in advance of your visit. Please see below for more information about ordering documents in advance.

We apologise for any inconvenience that these changes may cause you. If you have any comments on the changes please leave your feedback form at reception.

Ordering documents in the searchroom

You may place an order to see an original document in our public searchroom.

All requests are dealt with as we receive them between 10-12noon and 2.15-3.30pm. We aim to produce all documents within 20 minutes of the request.

To order a document, you need to complete a document request slip with the full reference of the document. You can use our indexes and finding aids to identify the document reference. You can also use Warwickshire’s Past Unlocked, our online catalogue, before you visit.

We only issue up to three documents at a time. If the documents contain loose papers we may only issue one at a time to prevent the papers from getting mixed up.

Ordering documents in advance

You can order documents in advance by calling 01926 738959 or emailing no later than 8.30am the day before your visit. Please provide:
  • The references of the documents you need
  • Your CARN ticket number
  • The date and time that you wish to view them
  • A contact telephone number in case we need to discuss your order.
You can order up to three documents free of charge. More can be ordered for a fee:
  • £5 for the first extra document
  • £1 for each subsequent document up to nine documents in total.

If you do not hold a valid CARN ticket, there will be a £3.00 administration fee, payable at reception when you visit.

Dedicated archive assistant

A dedicated archive assistant can be booked to assist researchers when examining a large collection. This is charged at £150 per day, including a one hour lunch break. Please contact us at least one week in advance to discuss your requirements. Please provide the date of your proposed visit and details of the collection you wish to consult.

Other searchroom services

We offer a number of other services which may help in your research including the provision of photocopies, the use of laptops and cameras, and help from our volunteers. [Read more]