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Access to archival information

What if I am not happy with the final response?

If we refuse to supply all or part of any information you have asked for, we will write to you giving our reasons for refusal. If you are not satisfied with the reasons or the manner in which your request was dealt with you have the right to request that the County Council carry out an internal review of the matter.

All requests for an internal review should be made in writing and the matter will be dealt with under the County Council’s internal review procedure, as follows:

  • The matter will be dealt with on behalf of the Monitoring Officer by a senior officer with appropriate knowledge and experience. Ordinarily this will be the Deputy Monitoring Officer, the Corporate Legal Services Manager or a member of their team as nominated by them.
  • The internal review procedure is a single stage review process which in most cases will be completed within no more than 20 working days from the date of the request.
  • In some circumstances the review may take longer (e.g. if the matter is complex) however it should take no longer than 40 working days from the date of the request.

If you are not satisfied with the outcome, you may also appeal to the Information Commissioner if you feel we have not complied with our obligations. Your rights are explained on the Information Commissioner’s publication.

If you need further advice, please do not hesitate to contact us online or contact the Information Commissioner at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Warwickshire County Records Office

Opening hours: Wednesday to Friday 9am to 4pm, Saturday 9am to 12 noon.

Address: Warwickshire County Record Office Priory Park Cape Road Warwick CV34 4JS

Telephone: 01926 738959